Pre-Appointment Information

Written By Arianna Provoyeur

Thank you for booking a plant care service with Planted by Ari! To make your appointment smooth and successful, here’s everything you need to know before we arrive.

1. Appointment Types

We offer a variety of services, including:

  • In-home plant care – watering, pruning, cleaning, and repotting

  • Consultations – phone, virtual, or in-person guidance

  • Plant sourcing & decorative pot add-ons – optional enhancements for your plants

  • Commercial plant services – offices, restaurants, and community spaces

2. Preparing Your Plants

To help us serve you efficiently:

  • Make sure plants are easily accessible and free from obstacles

  • Group similar plants together if possible

  • If you have larger collections, photos or a short list of your plants can be very helpful

  • Clear any pets or breakables from the workspace

3. Your Space

  • We’ll need enough room to move around safely while caring for your plants

  • For larger repotting jobs, having a flat surface (table, counter, or floor space) is ideal

4. Pot Requirements

  • Drainage is strongly recommended for healthy plants

  • If your decorative pots don’t have drainage, we can provide nursery liners or suggest alternatives

  • Decorative pots can also be added or swapped later if you’d like

5. Travel & Fees

  • Standard service area: 15-mile radius from South Bend, IN – no additional charge

  • Extended travel (up to 30 miles) – $1.50 per mile or a flat $25 fee

  • For locations beyond 30 miles, please email us in advance to discuss options

6. Consultations & Additional Services

  • If you’re unsure of what your plants need, a consultation is a great first step

  • During the appointment, we’ll assess your plants and answer all your questions

  • If extra services are required, we can often complete them the same day or schedule a follow-up visit

7. Safety & Care

  • We handle your plants with the utmost care and respect

  • If a plant is fragile or has special requirements, please let us know ahead of time

  • All tools and materials are brought by us; nothing additional is required on your part

8. Payments

  • Payments are accepted via cash, credit or debit card, check, or gift card.

  • Payment is due at the time of service unless other arrangements are made in advance

9. Questions or Changes?

If you have questions before your appointment or need to reschedule, email us at plantedbyari@gmail.com.

We can’t wait to help your plants thrive! 🌱

Arianna Provoyeur